“I called Sharron while searching desperately for alternatives for my 84-year-old mother.  After two full pages of notes, I stopped the phone conversation to let her know that she was the single most competent communicator I had ever dealt with on the phone. Everything she presented was precise and offered 100% clarity. She was warm, genuine, anticipated all my questions, offered reassurance, listened carefully, kept an optimal pace, and delivered everything I needed in a follow-up email within moments. I offered to write a letter to her boss, only to have her tell me that she WAS the boss. I look forward to working with Big Horizon in the future.”